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Comentarios de Visitantes en Manzanillo, Colima

 
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Have Pictures

Hi, I posted here with my review of Karmina Palace and Manzanillo Jan, 2000 and I would just like to remind the new people who are thinking of going, that I have some great pics of the Hotel and surrounding area. If you would like some emailed to you just ask.

Tony Scott
tony.scott@home.com

December 2000


Las Hadas

I have been reading thru your web page and I found nothing about the Las Hadas Hotel. I have been advised that they are no longer part of the Camino Real organization. I found an article that stated that the hotel was purchased by "Landmark Org of Tx, USA", however, not much else than that seems available.

We are planning to spend time there in 2/01. I would appreciate any info that you could give us, good or bad, any would be great.

Eileen Lennon
elennon@frenkel.com

December 2000


The Maeva

Hi: Just got back a couple of days ago from Manzanillo. We stayed at the Maeva with our young son. Overall this was a pleasant vacation. This is a huge property and getting around from one amenity to another was a little bit taxing due to the layout. If you are assigned a room in the six, seven or eight sections you will have to climb a number of stairs.

Going from the lobby to the beach is a good 10 minute walk.....from the lobby and main pool area to the waterslides is a 10-15 minute walk as well. Initially, we had paid for a one-bedroom villa, but changed this to a hotel room on the very first night. The one-bedroom villas are on two levels with a very windy narrow staircase that leads you there. We met a number of other couples with young children who moved the mattresses from the second level and spent all their time on the first level as they were either told that that was all they had or were not aware of the other room layout. The latter is all on one level with a queen bed and a single day bed, ideal for a family of three. The food was very good, especially at the beach restaurant where the main entrees are predominantly sea food which included crab, octopus, fish as well as other items for kids and those who don't care for seafood.

There are approximately 30-40 members of the activities team that keep you very busy. The nightly entertainment is excellent. There is a disco (18 and up) as well as an organized disco and activities for families (kids under 18) that runs concurrently with the disco. The tennis courts are superb. While we were there, the resort had just finished hosting the Mexican National Championships.

The kids mini club: Our little guy went for one hour and didn't want to go back. We got mixed responses from other parents there, most of them saying their kids enjoyed the club.

Overall, this a good value for your money. Incidentally, this resort has its own water purifying system on the property so it is very safe. If you can live with the 3 star rating this is a good family oriented resort.

norbank@altavista.net
December 2000


Need a Room In Town

I live in Zihuatanejo and need to do some business in Manzanillo for three days. I only need a room to rent in town... Don't need beach, pool, or air-conditioning. Any ideas on an inexpensive place? Thank you for any help.

Judy
laddi@prodigy.net.mx

December 2000


Tecomán, Colima

Hi I live in San Jose del Cabo. I have friends coming from Australia on their Honeymoon and want to stay in Tecomán, Colima. I have searched and searched. Do you know of anywhere?

Thanks...Maria
chopisgirl@hotmail.com

December 2000

I'm sorry I don't have any information on where to stay or that kind of thing. I do see it mentioned in Susan Dearing's Guide to Colima and Manzanillo. It says it is an indian village founded during the conquest. It is an agricultural center producing coconuts, limes, and bananas. There are 19 miles of sandy beaches in the area, some accessed by paved roads. Boca de Apiza is a favorite that attracts surfers, beachcombers, and campers. Apiza is at the mouth of the river Coahuayana, which is the state line. There are other beach communities closer to Tecomán. -Tom


Karmina Palace Review

Just got back from 10 days at Karmina Palace and had lots of fun but doubt I would go back.

Overall the resort is beautiful and the rooms are beautiful. As many others have stated, the food leaves something to be desired. Breakfast and lunch were fine but dinner was just okay. Breakfast is a buffet at Bulgambillias and it has your standard breakfast buffet faire. We always ate lunch at The Grill and it was pretty good. It has a salad area and then a menu that you order from. Lots of good choices. Try the mahi-mahi kabob, the sopes and the top sirloin steak. They also make a great pizza and we had the pizza maker make us our own pizza every day. Yum. Dinner is at The Grill, The Mayan Theater or Carioca. Carioca is the reservation only restaurant. It has a different menu every night. We ate there four nights and never saw the same menu. I think they try too hard as some of the choices were way out there. We could not even get a simple dinner salad prior to our entree. The soups were good and most of the entrees were good but we got tired of it. If you get a chance, have the tuna carpaccio as an appetizer. Order more than one.

The service by the waiter and waitresses is generally good. We had great service by the pool and a tip really helped. Our waiter, Apolinar, brought new rounds of drinks before we asked, remembered what we liked and looked out for us. He was great. We did not tip every round but at the end of the 10 days, I did give him an additional 10.00 for his great service. Same at The Grill. Margarito was wonderful and we normally tipped a few dollars each lunch and then I gave him 10.00 at the end of the week. They don't expect tips and many don't but they do work hard and it is not that much. We went through 100.00 by the end of our vacation. Bring 1.00 bills because it is hard to get them there. The management is another story. The rules kept changing. First, men could get into Carioca with shorts, than the next time they had to have shorts and my husband had to to change, than the next time shorts are okay. Also, you make reservations for Carioca at Bulgambillias. Sometimes you can make reservations for the next night and other days that is not allowed. There is no consistency. One other big problem was a large event they had at the hotel. They were having dinner for 90 guests from a business trip. They planned for them to sit on the outside patio of The Grill restaurant for dinner. The majority of the seating at The Grill is outside and the nicer area to eat. The inside area is small and stuffy with people walking all over because it is buffet. Anyway, the large group was not eating until 8:30 but they refused to seat anyone outside at all and they open at 7:00. Needless to say it was frustrating and we ended up having to eat an The Mayan Theater which was terrible. Many guests were very upset and complained but mgt would not do anything about it. Unfortunately, that incident is what sticks out in my mind.

We met two families that tried to check in on a Saturday Night and they did not have their rooms. They had booked 2 room suites wiht plunge pools and they gave their rooms away even though they had full packages. They did not get their rooms until the next night and had to stay in seperate rooms and seperate their families.

The safety around the pool is also questionable. Please be careful. We saw two boys injure themselves on the waterslide and had to spend a few days in wheelchairs. The waterslide is very fast and the larger you are, the faster you go. It was not designed well. The pool and the edges of the pools are very slippery because they are painted and you can slip on the paint. One woman broke three ribs when she slipped on the edge of the pool. The pool bottoms are also very slippery so once again, be careful.

One last tip! Bring bug repellant. We were eaten alive by mosquitos at night and I saw many guests with big red dots. I have never seen this mentioned and wish I had because I was not prepared.

Overall, we had fun, met some great people and appreciated the service of the employees. The management needs to work a little harder and the food does need to be improved on but for a week or so you should have fun.

Feel free to email with any questions or if you want additional details.

S. Reyes
reyess@weight-watchers.com

November 2000


How About Colima?

Hi, I want to spend a week in Melaque and then on to Colima for a few days. Anyone know how to get there and have any recommendations on where to stay. Any help is appreciated.

Deb
calderon@infinet.net

November 2000

Sorry I don't have anything on Colima the city yet. Send me some info and maybe I can get something started. -Tom

Here's the skinny on driving to Colima if you want to post it!

Head south out of Barra de Navidad-Melaque-La Manzanilla on Hwy 200 towards Manzanillo. Get on the cuota road just before you get into Manzanillo, heading to Colima. Take the first Colima city exit off the cuota road into town. (2 couta's to pay one way- 35 pesos and 65 pesos). Well worth the investment since the road is nice, safe, and fast!

After exiting just drive straight into downtown Colima and the road will pass right by the downtown zocalo(jardin). Find a place to park and then walk back to the center of town to enjoy the architecture, restaurants, and stores ringing the zocalo. If overnighting I highly recommend the newly renovated Hotel Ceballos ($50 dbl. includes breakfast). Driving distance approx. 100 miles one way. -mexicodan@hotmail.com, www.choice1.com/villamontana.htm

I have stayed a few times over the past 4 years at Hotel La Merced at Juarez 82 across from a zócalo (Jardin Nunez I believe) in Cuidad Colima. This is a budget hotel and is in a good location and very reasonably priced. Clean, no extras. The city bus from the Central Bus Station goes to the far corner of Jardín Nunez just cut through the park and there you will see the hotel (small entrance) The newer section would be quieter as is away from the main road. Take the bus from Manzanillo to Colima about 1 1/2 hrs (seem to leave every 2 hrs) then the city bus from the depot into town.

The restaurants around the Plaza Principal are excellent. Check out the museums and art galleries. Good coffee at La Arabica, at Guerrero 162, where you can also buy locally grown coffee beans or have them ground for you. Walk out of Hotel front entrance, go left 3 or 4 blocks to Guerrero and then left again about 1 block.

A good cigar store circa la Plaza Principal. A must is to visit Colima about 10 km north. The bars serve botańas (?) free with a beer and they just keep coming. Open around 11 am for several hours. Located across from the plaza. Go to the city center bus depot in Colima and buses go frequently or take a taxi. Weekends are recommended in Comala. Regards, - Jim, maskell_j@telus.net


Sierra Manzanillo

Have read most of the comments re hotels in Manzanillo and have only found two pertaining to the Sierra Manzanillo - one good and one not so good.

Am considering going to Manzanillo and staying at the Sierra - would appreciate others forwarding their comments regarding their experiences - i.e. how old is hotel, what are activities for adults and teens, etc.

Thanks.

Dave
valerie_golinowski@telus.net

November 2000


Looking for Maeva Comments

I have seen a lot of feedback (good and bad) pertaining to the Karmina Palace. Has anyone visited the Las Hadas Resort? We have a one week trip booked at the end of November. Any comments would be greatly appreciated.

Rob and Corrie Ramsay
crramsay@accesscomm.ca

Nov 15, 2000


Looking for Las Hadas Comments

We have two families planning a trip to Manzanillo. I was wondering if anyone has stayed at the Maeva. Was wondering how the all inclusive is, what the hotel looks like and what kind of activities there are for kids. I am also wondering what kinds of things there are to do in Manzanillo. Please feel free to e-mail me with your comments.

Curtis family
lcurtis@sk.sympatico.ca

October 2000


New Comments About Karmina?

Thanks to all those who have commented on Karmina Palace. My husband and I, along with another couple are going to Karmina Palace in Feb. for a week. Has anyone been for a visit recently? We would like some updated information. The thefts from the rooms sound a little worrysome! Other than that it sounds like a Mexican vacation to me. We love Mexico and look forward to Manzanillo. Any helpful hints while visiting the Karmina. Thanks for the tip on a drink cooler for the little non-insulated cups, they do get warm fast don't they. Look forward to hearing from you.

Cate McDonald
mccate8@hotmail.com

October 2000


Looking for Advice

My wife and I are planning a trip to Manzanillo in Feb./Mar.2001 and are planning to stay at the Club Maeva. We are looking at an all-inclusive trip and would appreciate any advice on things to see and do, where to eat and not eat....as well as any touring advice...hotel advice...
car rental and driving in Mexico (we're thinking of driving to Puerto Vallarta??) Any tips help to make a vacation that much better and I will post my honest comments when we get back from our trip for anyone else's benefit. Thanks for your time...

Paul Rumancik
Fort Qu'Appelle Sask. Canada
p.j.rumancik@sk.sympatico.ca

October 2000


How about the Sierra Manzanillo?

Tons of comments on the Karmina -- what about the Sierra Manzanillo? We are debating between the Sierra at Manzanillo and the Gala at Huatulco -- OK info on Gala...but doesn't anyone stay at the Sierra? HELP! Please feel free to e-mail me with all info, comments, etc.

MF Peterman
maryfran@myrealbox.com

October 2000

My wife and I stayed there this past March. Very disappointed-- supposed to be a 4-5 star resort according to Apple vacations. Food very plain and the same every day except at the reservation-required restaurant, there are 2 one down by the pool which has nice atmosphere but poor food the other is fancy like a normal nicer restaurant but not that good Outback steakhouse is better. Our AC never worked very well and fridge did not keep cold at all. No waiter service on the beach or by the pool. You are allowed 2 beers/wine/day in Fridge in room. We were in our room one day changing when there was a knock a maintenance person was there to spray bug spray in the bathroom! My wife is very allergic to sprays of that type and I was glad we were there to tell him no! I don't know if he had the wrong room or not?

We were down by the dining room on another day and towards the end of lunch there was another guy with a paper mask spraying bug spray around the outside of the dining room while people were eating!

The entertainment is outside and if you have an ocean view room and are near it plan on staying up late at night because it is noisy!

We used the stairs for exercise and there is a nice large staircase that spirals around to all the floors there were drink cups and other litter that stayed on ledges etc.. the whole week we were there. When I got back I contacted my travel agent who forwarded my letter to Apple they sent me vouchers for $400.00 off our next vacation. Sierra cost about $1,000.00.

On our last day we stopped by to see Karmina Palace, much nicer place also new, only beach is nowhere near as nice. But you do have full choice of what goes in your fridge and 24 hr room service is also free. They had problems with door locks, any key worked in any room, but they have fixed that problem, also marble floors are slick when wet or wearing smooth soled shoes!

Needless to say we are going to Karmina this March for our vacation!

Wayne - pumi4us@msn.com


Karmina is Fine

I would not hesitate to visit Karmina Palace. Yes the hotel has had some growing pains as Manzanillo is not a big resort area to start with. My wife and I stayed at the Sierra and visited Karmina palace for 1 day, whatever ranking the Sierra has the Karmina is 2 above that! Yes the staff does not all speak English well but that is not uncommon, I have heard that they resolved the door lock problem. The food is much better than Sierra at lunch. The beach is not much the pools are nice in that there are multiple pools and lost of shade you can put your chair anywhere you want.

Wayne
pumi4us@email.msn.com

September 2000


Karmina Palace 2Bdrm Suite / plunge pool

I am heading to Karmina Palace in Nov. is the resort as bad as some say or have there been some improvements made. Is the food still bad? I am paying a lot for the 2 bdrm deluxe suite with a plunge pool and would like to know if anyone else has stayed in one. Is it safe for the kids with the pool at the edge, it is hard to see on the web site. I am getting a little concerned and have thought about canceling after reading this forum. Any insight would be greatly appreciated.

Mike Kordysz
mk@goldenpeaks.com

September 2000


Hotel Questions

I would like to hear from anyone who has stayed at the following hotels: Golden Shores- Playa de Oro, and Palma Real Villas. We are thinking about doing a timeshare exchange to one of these. You may email me direct. With thanks.

Diane
amigosx3@attcanada.net

September 2000


Flight Voucher Giveaway

I have {one} voucher from America West Airlines. I can give it as gift to whom I wish. The flight expiration date is on 3-2-01. What if we announce that anyone with the "best reason" for wanting to fly to a vacation in Mexico will be given this gift? Sound wonderful? Enter Here. UNOBOCA@webtv.net
August 2000


Where to Go?

My wife and I, plus two other couples are trying to decide where in Mexico we want to vacation this coming spring. We have been to Playa del Carmen (loved it), Mazatlán (loved it almost as much), and Cabo San Lucas (decent). We are trying to decide if Manzanillo is worth going to. I just discovered your website with info about Oaxaca and the likes, and are impressed. We are also considering Zihuatanejo/Ixtapa. We enjoy good food, great beaches, staying in a nice clean casa on the beach, and the local scene (smaller villages, sight seeing, etc.) as opposed to the all ,inclusive ordeal. Can you (or anyone) offer any insight into Zihuatanejo versus Manzanillo versus Puerto Escondido?

anderson245@home.com
August 2000


Karmina Palace

My two teenagers and I just returned from a 5-day stay at the Karmina Palace. While we enjoyed ourselves, I did not find the hotel to be a "five-star" all-inclusive property--maybe 3 1/2. To put things in perspective, in the past 2 years I have stayed at resorts in Playacar, Huatulco and Cabo so I have a basis from which to make this evaluation.

First, I'm surprised that very few if any postings here make note of the fact that the staff speaks very little English. I'm accustomed to this with regard to, for instance, the housekeeping staff but haven't encountered this previously with regard to the bartenders and even the activities staff.

The biggest disappointment was the food. Surprisingly we found the food available through room service to be better than that served in the restaurants (the exception being the fancier, ala carte restaurant). Variety was not so great....the offerings were pretty much the same every meal...the presentation was entirely lacking as compared to the other Mexican resorts at which I've stayed. The food is basically just thrown out in heating trays, nothing fancy whatsoever. Too often the items were not even marked, so you had no idea what was being served (and, of course, if you didn't speak Spanish you couldn't ask what it was).

The grounds are beautifully landscaped, but this causes problems in the pool area. Someone didn't quite think things through. As a result of surrounding foliage, the pools are constantly filled with droppings from plants/flowers, despite the fact that most often there is staff constantly skimming the water with nets.

The room was nice; the bathroom huge. The housekeeping staff did a nice job keeping things clean. There were ample towels and plenty of drinks kept in the refrigerator.

The front desk operation does not run smoothly. The check-in line moved slowly and a room was not available upon our arrival (which was 90 minutes later than the "official" check-in time). Likewise, check-out took longer than desired. To the hotel's credit, those checking out were given questionaires to fill out about their stay so it does appear that the hotel is looking to improve.

I know security with the Karmina has been a big topic on this board. Our room seemed secure and we did not encounter anyone that had experienced problems. I thought charging for use of the in-room safe was a bit tacky and not appropriate for a resort calling itself "grand inclusive".

All-in-all, while the Karmina is a nice place to stay and reasonably priced for what it is, I believe there are better values available in Mexico.

Anyone having specific questions I might answer is welcome to write me.

Jerry Dworkin
andreole@yahoo.com

August 2000


Buscando Viejos Amigos

He disfrutado en el ańo 1985 aproximadamente, 45 maravillosisimos dias en Manzanillo, Colima, en donde he hecho grandes amistades, que ha pesar de haber significado y significar uno de los momentos mas hermosos de mi vida, lamentablemente el tiempo , la distancia, y los papeles que se fueron ajando y tornandose amarillos, me hicieron perder.

Quisiera tener contacto de nuevo con la linda gente de la cruz roja de manzanillo, en la que me desempeńara como voluntario, y si es posible, donde puedo contactar a mi querido amigo el Dr Carlos Luna Guerrero.

Agradecere cualquier informacion que me oriente.

Desde ya, muchas gracias.

Jorge F Godoy, M.D
unikom@cybercable.tm.fr

August 2000


Who Will do My Laundry?

We plan to vacation in Manzanillo for two weeks in November and wish to keep our packing down to a minimum. We wish to locate a laundry in or near the town.

Walt M.
golfx1@altavista.com

August 2000


Security at the Karmina Palace

My family has a "courtesy hold" on some airline tickets to Manzanillo in late November. Although we have never been to Mexico, the Karmina is our first choice as of today.

The only somewhat consistent problem I have seen from the postings here is the security issue. Does anyone have any additional insight on the problem with the keys being able to open several or all suites?

I have copied this email the reservation manager at the Karmina.

Glenn
hamlcpa@pacbell.net

August 2000

Glenn, Thank you for your E-Mail, and concern for your security while stay with us at Karmina Palace.

Although we are only a little over 20 months old, and the hotel does not need many improvements in its facilities, we are doing all possible modifications so that we can become the #1 All-Inclusive Resort in Mexico, and the world.

During the Summer of 2000, we have been "renovating" the property here at Karmina Palace. We are aware of the door lock issue and the seriousness of its implications. In order to insure the security and comfort of our guests every door lock has been checked and/or changed. Also we are in the process of re-keying every lock in the hotel, to avoid any other possible security problems.

For increased security of your possessions, we provide no-charge, safety deposit boxes at the front desk. Every suite also includes a private safe, which is available for use at $2 a day. I believe that Karmina Palace is the best option in Manzanillo, if not all of Mexico, for your All-Inclusive Vacation. We take pride in the secure luxury of our 324 Suites and are doing all possible to insure that your vacation is a memorable representation of stress-free living on the Pacific Mexican Coast.

I hope see you in November and gracias for supporting Karmina Palace!

Roberto Martin Oveson
Reservations Manager
Karmina Palace
roberto@karminapalace.com


Weddings in Mexico at Karmina Palace are Worry Free

Tom, I have been getting a lot of questions from people that want to get married in Mexico. So that people are more involved on the process I ask you to post this message on Weddings at Karmina Palace, Manzanillo.

Weddings in Mexico at Karmina Palace are worry free and without hassle as our On-Site Wedding Coordinators take care of everything. All you need to get married at Karmina Palace is the following:

Our Wedding Coordinators will provide: ALL FOR $500.00 usd

For further information, do not hesitate to contact Anne Maria or Linda Reyes, our Guest Services Managers at 011 (523) 334-1313 or karmina@karminapalace.com.

It will be a Pleasure to host your Wedding at Karmina Palace.

Roberto Martín Oveson, Reservations Manager
roberto@karminapalace.com
Karmina Palace

www.karminapalace.com
tel: 011(52)3-334-1313
fax: 011(52)3-334-1108
July 2000


17% Hotel Tax

Tom, I just made reservations at Karmina Palace (via 1-877-karmina) reservation phone number and got what I consider an excellent 7 day price for my wife and myself based on the prices listed on the Karmina Palace web page. The gentleman did mention that this price was without taxes that I would have to pay at check-in, he thought about 17%!! Is this kind of a "I got you" with the 17% Mexico tax or is that standard for any Manzanillo hotel.

I would appreciate your opinion...thank you.

Ron Lundquist
ronaldo@premier1.net
May 2000

Carlos, of Underworld Scuba in Manzanillo responds:

The 15% tax is IVA (Value added) that we pay here in Mexico on everything just about except food and drugs. The other 2% is the hotel tax itself that is intended to be used to improve the tourist's conditions while visiting our fair city.

Carlos
scubamex@delfin.colimanet.com

Roberto Martín Oveson, Reservations Manager at the Kármina Palace, responds:

Tom, Thanks for everything that you do, I think that your site is a great resource for Manzanillo tourism. Regarding taxes: All of our rates have all taxes included. Our USA reservation center has been training new employees and apparently the reservationist was not fully informed of our rates and the taxes. I have contacted the man who wrote your site and it has been cleared up, but if you could through a little note in saying that our rates include all taxes, it would help me out a lot. Thanks again and keep up the good work.

Roberto Martín Oveson
Reservations Manager
Kármina Palace
Manzanillo, Colima, México
roberto@karminapalace.com
tel: 52 (3) 334-1313
fax: 52 (3) 334-1108

June 2000


Hotel at Careyes

Is anyone out there familiar with a small hotel, really just a few bungalows, on the beach between the Bel Air hotel and the Club Med at Playa Blanca. I think it is run by a French woman and has an ocean front restaurant. If anyone knows how to contact this property I would appreciate the info. Thanks for your help.

buy11@email.msn.com
May 2000


"Security" at the Kármina

I just returned home from the Kármina Palace on Feb. 18, 2000. The hotel was beautiful and the serving staff was great BUT...the management was the worst. I checked in at 6pm Feb. 12 went to my room put on my bathing suit enjoyed the Mexican Fiesta and when I returned to my room at 10pm my money over $125.00 US was stolen. Now I certainly didn't expect my money to be refunded but I did report it to Mr. Pedro Meza head of security who came to my room and had me fill out a report and said "we will be following up on this and get back to you if a few days". Well, a few days never came. I then decided to see the manager of room divison Mr Sosa, this guy was useless, talked to him on Monday 3 days after being robbed and he said he would get back to us. Well that didn't happen either so we returned to his office the morning we were leaving and he said there is nothing he could do. I was looking to maybe get compensated a free snorkel tour or a free jet ski ride, things that would not have cost the hotel any money and Mr. Sosa said this could not be done. I would of been happy to receive a basket of fruit or a flower arrangement sent to my room saying something to the effect of " were sorry for your inconvenience, please accept our apology," anything. Instead I got NOTHING not even a "sorry".

While mentioning this to other people at the resort it seems to be quite a problem at the Kármina, and I also discovered that room keys seem to fit other room doors, I've come to the conclusion that maybe security and management are in on this theft thing. No one mentioned to me that putting my money in a safe place should be my FIRST order of business. And always count your peso's when getting change from the desk, one man in particular short changed 4 different people in my group, when my husband mentioned to this guy he should learn to count better, and he didn't say this with an attitude, this man then said to his next customer that my husband was an asshole. That next customer was our friend. I don't care what an employee thinks of someone; everyone is entitled to their opinion, but an employee should NEVER say this out loud. My final words to anyone going to the Kármina..."make sure the first thing you do is put your money in the safe deposit box they have near the front desk" do not say to yourself "I'll do it tomorrow because in my case tomorrow was to late".

Lynn Gugino
Buffalo, N.Y
Ibcnu2468@aol.com

May 2000


Hepatitis?

Hi Tom....I am just wondering if you have heard from anyone experiencing Hepatitis A perhaps contracted in Manzanillo. My family and I were there March Break this year. My husband was hospitalized today with suspected Hepatitus. The doctors believe they have ruled out pretty much anything else and he seems to have classic symptoms. We stayed at the Kármina although (you don't have to publish that if you don't want to) we did not eat off the property we did travel to Colima and Barra de Navidad. We will not have the final test results for 2 more days however. Any info would be greatly appreciated.

Nancy
potts@ssimicro.com

May 2000

First, I would like to extend my best wishes to the man and his health. I would also like to personally convey to all that in our opinion the man did not contract the virus at Hotel Kármina Palace. I have recently talked to our on-site hotel doctor and can inform that no cases of hepatitis have been reported by guests or employees at the hotel. Furthermore the virus is highly contagious and if had it been present at the hotel, it is likely that many cases would have been reported by guests and employees alike.

At Kármina we take pride in our cleanliness and sterile procedures in maintenance and food preparation. We have applied for and are in the process of receiving the "Distintivo H" award presented by the Méxican Government and Tourism Board for Excellence in Cleanliness and Hygiene.

On behalf of the Management and Employees of Kármina Palace, we wish the best of luck to the man and hope for his quick recovery. We strive for excellence in all facets of the hotel industry and do all possible to maintain the highest possible standards in delivering one of best Grand Class Hotels in México: Kármina Palace.

Roberto Martín Oveson
Roberto@karminapalace.com

Regarding hepatitis. Hepatitis A is passed by the fecal-oral route. Food somehow becomes contaminated with the feces of a person with hepatitis A. It can also be passed by certain sexual practices if one of the partners has the illness. When a person is most infections is about 2 weeks before they actually have symptoms themselves.

If it is hepatitis A, I am assuming the man has other health problems. Healthy adults do get ill from hepatitis A, and the need to be hospitalized from the disease is rare. Also, if they vacationed in March, and he is ill now, the incubation period does not fit. From the time a person is infected to the time they show symptoms is usually 21 days. Again, if it is hepatitis A, he most probably acquired it after returning home. Another thing is that hepatitis A is easily spread in a household due to poor hand washing. I am surprised that none of the other members of the family are also ill.

Now, if he is suffering from hepatitis B or C he could not have contracted it through food. Hepatitis B & C are blood and body fluid borne. As a healthcare professional I feel it is important for people to be informed about health issues. I have seen business take hard hits due to people accusing an establishment of making them ill. I would like to close by saying, if you are traveling please get a hepatitis A shot. Or any other shot you may need to stay healthy while traveling. Shots are relatively painless compared to the pain of illness, lost work, lost wages, infecting others, etc.....

Stephanie
slmineburg@hotmail.com

I greatly appreciate the response and kind words from Roberto Oveson of the Karmina. Please understand that I not trying to lay blame, I am really only searching for information. Once again, thank you.

Nancy
potts@ssimicro.com


A Week at the Kármina

We spent a week at the Kármina Palace (4-21-00 thru 4-28-00). We were a little concerned about going to stay there after reading some of the comments some people had made about the resort. It was definitely not what we were expecting.

The resort is very beautiful, the rooms are gorgeous and very spacious. The view from our balcony was overwhelming. What a view!! The staff was very kind and helpful! The restaurants had very good food and quite a variety. We especially liked The Grill! They had good Mexican pizza and one night they even had spaghetti fixed the way you wanted it. It was great! We ate dinner at the Carioca Restaurant a few nights during our stay. The staff there were so willing to be of service. The food was very good there too! The room service at the Kármina Palace is wonderful. We ordered room service for breakfast a couple mornings and we couldn't have asked for better service. The pools were fantastic and we always had plenty of room and could always find chairs to sit on. We also got beautiful flowers in our room each day from the maid. It was a nice touch!

One of the couples we went to Manzanillo with, got married at the Kármina Palace. It was the most beautiful wedding we've been to. The concierge arranged the whole thing. Our friends didn't have to worry about anything. It was a wedding in heaven!

So, I don't know why those other people had negative things to say about the resort. They were totally wrong! It is one of the most beautiful places we've been to and would definitely recommend it to anyone!

Kathy & Rick
rapple@allegany.com

April 2000


Kármina Palace

The grounds are vast and beautiful....there are beautiful bougainvilleas and iris' all around and in between the interconnecting pools and tiered waterfalls. There are deep pools and shallow pools and little pools. You can sit all day in a waterfall and keep yourself cool while you lay in the sun. It was very busy with many families, which probably one of the few things we would complain about - there were sooooo many kids everywhere screaming with blow up boats in the pools etc. I imagine that will not be a problem most times since it was a big holiday week when we were there (after Easter). I don't mind kids at all, don't get me wrong, it's just that there were so many slipping and falling on the tiles around the pools - it was stressful as I started to baby sit them all cause no one else seemed to be around there!

There are three restaurants, The Grill (which is the pool area) serves hamburgers, hot dogs, ribs, chicken, pizza, popcorn, salads, and fruit. It is also the main pool bar. It's a very nice place to sit either under the large palapa or at a table under an umbrella to take in the incredible view of the ocean - the grill is located right in front of the activities pool so it is rather busy during the day but there's always tons of food for the taking and the drinks are non-stop. It is a lovely place to sit at night for a pre dinner cocktail or post dinner cocktails with pals. At nighttime it also serves a special menu that changes daily such as pasta, or quesadillas etc. If you want guacamole at the Grill make sure to ask for it and the cook will dole you out some! The salsa is always out...and the guacamole is worth it! It was the best I've had! So was the salsa.

There is the main buffet restaurant (the Bougainvillea) it was your typical buffet, nothing too exciting to report here although the outside patio was beautiful and had an incredible view. There is also another big bar area here too.

The patio leads down to the Maya Theatre which is a huge open air grassy area with a stage, most nights the buffet is served down in this theatre so you may eat and enjoy some sort of cheesy dance number and show - hey, when in Rome right? It was fun although no special talents there. The food was fine at the buffet - not too exciting but there's always tons of guacamole that you don't have to ask for! Plus the typical fare, rice, veggies, meat, potatoes, soup, salads, fruit and lots of desserts. There is a big bar beside this area as well.

On the Mexican theme night, you have to shoot a shot of tequila before you're seated and you get a free little shooter cup on a string around your neck - very handy if you want to continue and stay out late!

The last restaurant is the Carioca and it is the beautiful one out on the ocean. It's huge and VERY beautiful.... the view and setting are incredible. This is the one that you need to make a reservation for in person at 7am the day of the night you want. It books up fast and you need to make it in person at the buffet restaurant with the hostess there. The menu is the same but each day they offer a special. The menu includes options such as Salmon, Mahi Mahi, Ahi Tuna, the Surf & Turf (steak medallions and prawns), steak, salads, shrimp bisque and the desert cart. There is another big bar here and at 11pm it turns into the disco (or earlier if it's not busy at the restaurant).

The disco was fun, dj music first, then group line dancing stuff which everyone joined in and then some more dj later on...it could be a very romantic place if that's what you are looking for. The food was a step up from anything else in the resort - I love seafood and it was a nice change from the repetition and lower quality of the other places to eat.

Oh and one other thing (the best thing for me!) was that at 1pm every day down by the deep pool right beside the beach is a little wooden boat that they set up each day with the BEST ceviche I've ever had! There was salsa, chips, three kinds of ceviche (get the ceviche de Colima - yum), some other salads, sliced avocados etc. I thought this was a really nice option.... it's open from 1 till 3 each day and was a very nice replacement for the typical lunch which is too heavy to eat in heat like that anyway.

The rooms were great. We had a beautiful view of the ocean of the beach adjacent to out resort and it was quite nice to fall asleep with the pounding waves outside.

Everyday we got beautiful flowers from the maid on our towels in the bathroom. Nice touch.

Room service is 24 hours a day and offers different things than the rest of the resort (chicken soup, club house sandwich, steak sandwich, nachos (don't get the cheese on it - it's cheese whiz!). All rooms are situated not far from the pool - 5 min. max.

Hmmm, what else? Oh, the staff was great and very friendly! I don't know what the others were talking about! All you have to do is not be rude which should be pretty easy for most people! They were very cheerful and helpful make sure to try out your newly learned Spanish as they are most appreciative - most are still learning English as fast as they can. I thought they were all just great. I'll even give you particular names if you care to look out for any staff that I thought were super nice.

There were lots of activities to play if you like to do that. Or else, there are several calmer, quieter pools to just lie like broccoli if you like that too. We didn't have trouble at all finding lots of areas to sit. I guess it just depends of where you want to sit. I imagine it would be harder to sit where the activities are but I prefer a quieter area myself to drink beer with my friends.... you're never far away and always are aware of what's going on if you need to because you can just walk down on of the tiered waterfalls and see what's going on in the main pool (if you care).

If you have a preference where to sit just get up at nine and put your towels there and then go and do what you want. I wouldn't take heed to most of the bad things you've heard on the forums.... I guess it's just depends on what you're looking for and how spoiled you're used to being. I'm not a laid back person at all and I was completely relaxed which is a HUGE feat in itself let me tell you.

Sure there were things I'd change but all in all it was really nice.... I would recommend it but I wouldn't go back. And I don't think I'd be able to handle staying for two weeks only due to the repetition in the food and just being in one place for so long...the reason mainly is because Manzanillo is still not very touristy and there really aren't other places to go once you leave the complex. I've been to both Mazatlán and Puerto Vallarta and I like being able to leave, it's always nice to have a night out at an authentic (not buffet) Mexican place for dinner and drinks with your favorite pal or pals or husband/wife.

There was shopping centre to your right as you exit the Hotel not far away and it has a supermarket and some shops but was pretty expensive as it caters to tourists mostly. There was a silver shop there though and it had pretty decent prices. There are no beach venders which was too bad cause it's always fun to be annoyed and then give in by the end of the stay and buy something from those guys. There were beach stands with your typical tourist gifts to your left around 10 - 15 min by cab.

The private beach wasn't covered in oil like someone on this forum said!!!! It is a black sand beach...that's why the sand is black, not because it was dirty. There are chairs surrounding the beach as well and it's not far to walk at all to the bottom deep pool (and the ceviche!)

Just remember one thing, Manzanillo isn't a big tourist spot yet - so remember that things work on Mexico time. If you order a drink from a pool waiter then it may or may not come quickly - it's not because they are rude, it's because they are just taking it easy Mexico style. If you just can't wait, it takes one minute to walk to any of the surrounding bars so if you're that thirsty, then get up and get it yourself! By the time he gets there you'll have two, even better on a hot day right? The drinks were great by the way, you can get almost any international style liquor too and the beer on tap was Sol - with a lime wedge! so refreshing.

As with any vacation, you will get out of this trip whatever you are looking for and the thing to remember is that you're not in the rain, you're not in the cold, you're not at work, you're not in the check out stand, you're not stressed - it'll be warm and sunny and you'll have a great time!

I took tons of pics and will try to scan them for all to see.

Carla Bryce
cbryce@triathloninc.com

May 2000

Thank you Carla for your information on Kamina Palace. Dated May 2000. In good faith and on recommendation from our Travel Agent we booked and paid for two weeks at the Karmina Palace. Then we heard all these bad comments, plus reading some of the letters on line, we got a little concerned. However, reading through and reaching your ' Travelogue you have eased our minds, it was most informative with an unbiased twist (Well, almost). We now look forward to going and seeking out some of the things you mentioned like the ceviche de Colima etc., Thanks again for your observations and comments, truly appreciated.

Pat and Dennis Izzard
pendat@dowco.com


Recommend Kármina

We just got back from a two-week vacation at the Kármina Palace, and we had a wonderful time. My fiancé and I went down with some family and friends and came back husband and wife. The hotel was fantastic at providing a beautiful, stress free wedding!! Linda was the hotel concierge who made the hotel arrangements such as beautiful outdoor chair setup, and the hotel introduced us to Mauricio, who took care of every other little detail for the wedding from getting the Judge, taking care of all the wedding documentation, to taking us to the flower shop to pick out flowers. I can't imagine getting married any other way or in any other place.

The rooms at the Kármina are truly palatial compared to other hotels I have stayed at. This was our first time staying at an all-inclusive, and I had some reservations regarding food and service quality. However, I was not disappointed. I found most of the food for being buffet style was very good. Some things were a little hit and miss, but I was never hungry and always had something tasty on my plate. The service was also excellent, and free room service was a definite bonus. The a la carte restaurant is truly beautiful and romantic and offers some great food as well.

The pools and grounds are spectacular. The beach is just ok, but definitely serves the purpose for splashing around and snorkeling (the underwater visibility ranges from 1 - 15' in the little bay depending on tide and waves). My niece (4 yrs) spent some time at the kids club and loved it. The staff always had great activities for the kids, and my niece enjoyed meeting and playing with other kids.

We did some touring around Manzanillo and area, but avoided the organized tours as they were in American dollars and seemed expensive. We took the bus into Manzanillo which was very cheap and very easy (3 pesos each way ($50 cents)). We cabbed it other places. We didn't make it to Colima, but we did make it to Barra de Navidad which was beautiful.

Anyway, I would definitely recommend Kármina Palace.

sandon11@home.net
April 2000


What You Make of It

I'm having a hard time digesting the complaints about Kármina Palace. I've never traveled anywhere, so I have nothing to compare it to...but I sure had fun!! The weather only got better each day, the rooms were great, and as for the service, well like jm said, if you get to know the people serving you it seems more likely that they'll treat you better...(try talking to them, they understand english!) We took the Manzanillo transit system(autobus) What a Hoot!! and even at night we still found them courteous and friendly. My husband and I throughly enjoyed the holiday, I guess it's what you make of it!

JLC
cavallari@sympatico.ca

April 2000


Blue Bay Village

Tom, Our family just returned from a 7 day stay at Blue Bay Village and had a great time. We felt safe and secure the whole time.

Our children, aged 8, 13, & 18, were well taken care of and kept busy by the excellent activity staff. This staff went out of it's way to know where the kids were and what they were up to. The staff also continues to put on great shows every night and makes sure we are entertained. The activities in the bar, after the shows encourage guest participation and are very funny.

The hotel has it's charm and is very clean. It is four stories, but does not have an elevator so if you are going to stay awhile try for the lower floors as 4 sets of stairs can get tiring after 5 or 6 days. Some rooms need attention in the plumbing area, but if you notify the management, things get fixed.

All of the staff is very attentive and polite, as are most Mexicans. The food was consistently good and is everywhere. There are restaurants and snack shops, serving a great variety of food. This is not a place to go to diet.

The beach is just plain beautiful, and almost empty all of the time. We never felt crowded. Anyone, including children, can go on the Jungle Tour and it was very interesting. Some new small independent restaurants have opened down the beach and serve very good sea food.

The Blue Bay is very popular with Canadians and Mexicans, but few U.S. citizens seem to know about the place. There were only around 10 people from the US, including us, when we were there, but don't let that discourage anyone as the Canadians are a great group of people who love a good time, participate in the activities, and treat their southern neighbors like long lost friends. Bless you, Canada. The same can be said of the Mexican guests. They were very kind and helpful.

We also took a trip to Barra for shopping and had a great time haggling over prices. We took the kids and felt safe the whole time, although the taxi ride can be unnerving. At times the native merchants can be a little pushy, but if you say no thanks, they understand and leave you alone. Barra is a real Mexican village with a lot of native culture, that's also discovered the importance of tourist peso and offers many crafts and souvenirs.

In conclusion, the Blue Bay at first impression seems more like a 2 star resort, but the longer you stay, the more you participate, the more you see, the more people you meet, it just grows on you, and by the time you must say good-bye you are convinced it truly is a 4 star resort. This is a place where the people and staff really make the difference. We'll be back.

Jim Perkins
jperkins@wavecom.net

April 2000


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